Good Lord. I don't think I've seen an entire industry do everything possible to alienate their own customers. Oh wait, dumpster has that record hands down. Still, this is getting to be a really damaging issue and boosting their competition. They gotta clean this up. These are COMMERCIAL flights, Not military aircraft in a combat zone. The training staff is becoming a total fail. Some security geeks training people to be aholes especially when many folks don't need help doing that well.
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